Warranty

Keeping your warranty valid

Every MRL vehicle comes with warranty from the day it is released. A few simple habits make sure you can use it if something goes wrong.

Written by the MRL service team · Updated [Date]
The short answer

Service on time at an MRL branch or Authorised Dealer, use genuine parts, keep every receipt, and report faults as soon as you notice them. Ask your branch for the exact terms on your model.

What helps your claim

✓Services done on schedule and recorded
✓Genuine parts, with receipts
✓Faults reported early, before they cause further damage
✓Your purchase documents kept somewhere safe

What can affect your cover

Missed services

Gaps in the service record.

Non-genuine parts

Damage caused by copied or unapproved parts.

Modifications

Changes to the engine, electrics or body.

Misuse

Overloading, or driving on with a known fault.

Worth knowing. Take a photo of every service receipt on your phone. If the paper copy gets lost, you still have the record.

Making a claim

Call your nearest branch with your vehicle details. They will tell you what to bring and where to go.

Questions about your cover? Call your branch.

Questions owners ask us

How long is my warranty?

Terms vary by model. Ask your branch for the details on your vehicle.

Does the warranty transfer if I sell?

Ask your branch. A full service record helps either way.

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Talk to us today

Tell us your county and the work you need a vehicle for. We'll point you to the right model and your nearest branch.

Call 0797 264 198WhatsApp +254 722 414 243